You're on a commercial clean and quote enquiries flood in — again
That caller just booked the cleaning company that answered.
ServiceHotline answers every enquiry 24/7, books residential and commercial cleans straight into your schedule, and handles your hiring — for less than A$10 a day.
⚡ First 30 days completely free — we set everything up for you
Cleaning customers shop around quickly — if you don't answer fast, you've already lost the booking.
That caller just booked the cleaning company that answered.
Scheduling, rescheduling, hiring, and quoting eats hours every day.
High-value, time-critical jobs that go to whoever picks up the phone.
Police checks, references, availability, reliability — screening is a full-time job.
Cleaning businesses miss 27% of inbound calls on average — and in a repeat-service industry, one missed call can mean losing A$3,000–A$15,000 in lifetime customer value.
(Source: Housecall Pro / IBISWorld)
One platform. Six tools. Built for the volume and scheduling complexity of modern cleaning businesses.
Answers every call with a cleaning-specific script. Captures service type (residential, commercial, end-of-lease, spring clean), property size, frequency, and preferred date. Books directly into your team schedule.
Handles same-day, end-of-lease, and post-construction clean requests with urgency. Captures key details — move-out date, inspection deadline, property size — and alerts you immediately.
Manages recurring cleans, one-off bookings, and commercial rosters side by side. Allocates jobs to the right team based on location and capacity. Sends confirmation SMS to every customer.
Pre-screens cleaner applicants — checks availability, reliability record, experience with commercial or domestic cleaning, police check status, and references. Delivers a ranked shortlist.
After every completed service, automatically requests a Google review. In cleaning, word-of-mouth and reviews directly drive new residential and commercial contracts.
Sends 24h and 1h reminders to customers before every scheduled clean. Cuts last-minute cancellations and helps your team plan each day efficiently.
In a repeat-service business, one missed call isn't just a lost job — it's a lost lifetime customer.
Stop losing lifetime cleaning customers — book your free demo today
Book My Free Demo →We handle the entire setup. You just answer questions.
We walk you through ServiceHotline on a screen share and answer all your questions.
We configure your scripts for residential cleans, commercial contracts, end-of-lease specials, and one-off jobs — tailored to your pricing and service areas.
Your existing business number is connected. ServiceHotline starts answering calls. You get a text for every interaction.
See missed enquiries become booked cleans. Track every interaction in your dashboard. Cancel anytime.
The only platform with cleaning-business-specific call logic — built for the scheduling complexity and volume modern cleaning businesses deal with.
| Feature | Generic Answering Service | General AI Chatbot | Job Management Software | ServiceHotline |
|---|---|---|---|---|
| 24/7 phone answering | ✓ | ✗ | ✗ | ✓ |
| Cleaning-specific call scripts | ✗ | ✗ | ✗ | ✓ |
| Direct calendar booking | Partial | ✗ | ✓ | ✓ |
| AI hiring screener | ✗ | ✗ | ✗ | ✓ |
| After-hours emergency triage | Extra cost | ✗ | ✗ | ✓ |
| Google review collection | ✗ | ✗ | ✗ | ✓ |
| No-show reminders | ✗ | ✗ | Partial | ✓ |
| Monthly cost (AUD) | A$400–1,200 | A$99–499 | A$60–200 | From A$199 |
Our edge: When a plumber calls and says "I've got a combi boiler pressure drop at a rental property" — ServiceHotline knows exactly what to ask next. Generic AI doesn't. That's the difference.
No lock-in contracts. Cancel anytime. First 30 days completely free.
For solo traders just getting started
For 2–5 person cleaning teams
For growing multi-van operations
For high-volume operations with unlimited scale
A$5,988/yr for ServiceHotline Growth vs A$65,000/yr for a receptionist. One recovered emergency call pays for a full month.
No. We connect ServiceHotline to your existing business number using call forwarding. Your number stays the same — customers won't notice any difference except that every call gets answered.
Yes. ServiceHotline captures all urgency details — inspection deadlines, move-out dates, property condition — and alerts you immediately so you can respond to the highest-priority bookings first.
Most businesses go live within 24–48 hours of signing up. Our team handles 100% of the configuration — you just answer a short setup questionnaire about your business, pricing, and availability.
No. ServiceHotline is month-to-month. You can cancel at any time with 30 days notice. We're confident the results will speak for themselves.
Yes. Integrates with Google Calendar, Outlook, and most cleaning business management tools used in Australia.
Book a 15-minute demo. We'll show you exactly how many cleaning enquiries your business is currently missing.
We'll be in touch within 2 hours. In the meantime, you can book a time that suits you directly:
Book a time now →Join Australian cleaning businesses that book every job and never miss an enquiry.
⚡ First 30 days free · No lock-in contract · Setup in 48 hours
The numbers every cleaning business owner needs to see
of all home service calls are missed
Housecall Pro / Invoca
more likely to qualify a lead if you respond within 1 hour
Harvard Business Review
average annual cost of a receptionist in Australian cities
SEEK 2026
of consumers are more likely to use a business after reading positive reviews
BrightLocal
"We have a team of 12 cleaners and the admin was killing me. ServiceHotline handles all our inbound calls, books the jobs, and sends confirmations. I've saved at least 20 hours a week."
"End-of-lease calls come in at all hours. ServiceHotline captured three after-hours requests in one weekend that I would have completely missed. All three became regular clients."
"I was hiring cleaners every two months — the vetting took days. The AI screener does the initial call, checks availability and experience, and gives me a shortlist by the next morning."
Results are representative. Individual outcomes vary.